Transformational Change from the Top Executive to the Bottom Line!

Executive and Leadership Coaching

What’s Essential to be a 21st Century Leader?

Neither expertise nor working harder are enough to guarantee success in today’s constantly changing world. Success requires leading through both good and challenging times to articulate a compelling future, inspire others, coach and develop people so they thrive in their positions, adapt quickly to change, and create strategies that not only bring value to your stakeholders but shift the way you do business by creating a new business paradigm.

With Executive and Leadership Coaching, my goal for you is not just performance excellence where you thrive in your career, it’s your individual development—possessing the wisdom to know what needs to be done, and doing it exceptionally well, with the compassion that supports all involved. By doing this, you are leaving a legacy that people will remember because of who you are and how you lived your life.

Target Areas For Executives & Business Owners

My unique approach helps executives and business owners excel in the following areas and more:

  • Turnarounds
  • Leadership Excellence
  • Career Advancement & Career Transition
  • Work-life Balance
  • Effective Communication
  • Increased Productivity
  • Employee Retention
  • Team Effectiveness


What I was not prepared for in working with Susan was the life-changing experience which unfolded over the time we worked together. Not only did my management style change, but my work-life balance became functional for the first time.

~Valerie Fries-Wade, Chief of Education, International Right of Way Association

Personal Coaching

What’s Vital to Live a Fulfilling Career and Life?

In a fast paced and ever-changing world, how do we deal with all the variables and integrate our career goals, our relationships, our physical health, and our inner and spiritual well-being into our life, so we not only feel outwardly satisfied but inwardly fulfilled?

Personal Coaching is a holistic way to explore the desires and issues in your life (which includes your career), and then integrate new patterns into every area of your life so you are fulfilled both in your personal and professional life.

Target Areas for Personal Coaching

My unique approach helps business owners, executives, managers, and individuals excel in the following areas and more:

  • Greater confidence
  • Patience
  • Delegate effectively
  • Listen by being present
  • Make decisions from your gut
  • Thinking where there is “no box”
  • Do more with less
  • Become comfortable with change

Susan’s Approach to Coaching

The Coaching Process Focuses:

On the development of the client so they become:

1. SELF-CORRECTING—they notice their own limiting patterns that don’t support them.
2. SELF-GENERATING—they gain insight to behaviors and actions that will better support their situation and help them stay on course for the long term.

These two elements lead to their long-term excellence performance* where they embody the behavior and their way of being transforms.

* Long Term Excellence Performance: the desired result is not only attained in a way that supports all involved but the client walks away with the insight and wisdom to handle similar issues in the future.

The Coaching Process Includes:

  • Looking beyond your situation to discover what is causing the issue.
  • Providing insight so you see a new way of taking action.
  • Designing practices to remove obstacles and create new habits and competencies, so your way of being transforms for the long term.
  • Providing constant insight and support to assist as you go through breakdowns and breakthroughs.
  • Listening deeply so you have a safe place to open up fully and can move forward.

The Results Gained Are:

  • You gain insight and discover new ways to take action and engage in situations with others.
  • You develop new habits that replace old ones so you embody powerful new behaviors.
  • Your way of being changes so you automatically take better actions to achieve your goals.
  • You develop the capacity to engage and handle more effectively the demands of others.
  • You become a more effective leader, living the values you want to see in yourself and others.
  • With commitment, your performance improves significantly in a designated timeframe.
  • You see the performance and business impact, thus quantifying the value of coaching.

Transformational Coaching Cycle

Transformational Coaching Cycle

Transformation is a process that happens over a period of time. However, if a person is open to their change and ready to step into the transformational coaching cycle, they can see significant change in a relatively short period of time.

Initial Meeting
  • Discuss engagement and assess readiness.
  • Gain clarity as to where client wants to start—the issue(s).
  • Gather information to understand key issues and root causes.
Creation of the Six-Month Coaching Program
  • Analyze and discover what’s causing the issues so we know where to begin.
  • Design a program of practices that removes obstacles, addresses issues, and allows the desired results to emerge.
  • Discuss, reveal, answer questions, and engage client into coaching program.
The Coaching Program As A Guide For Transformation
  • Bi-weekly one-on-one coaching sessions, which include addressing breakthroughs and breakdowns.
  • Daily accessibility for emergency situations.
Review, Renew, or Bring to a Close the Coaching Engagement
  • Review progress.
  • Determination is made by both parties as to the next step.
Transformational Coaching Cycle